Expert CX Optimization | eCommerce Solutions

UI/UX Questionnaire

Thank you for choosing our services for your UI/UX design needs. To help us better understand your requirements and preferences, please provide us with the following information:

Who is your target audience, and what are their demographics (e.g. age, gender, location, interests)?PlaceholderButton

What is the primary goal of your website/application?

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Do you have any specific design requirements or preferences? If yes, please provide details.

What features do you want to include in your website/application?

2What are the colour schemes and brand guidelines that you want us to follow?

Have you seen any websites or applications that you like the design of? If yes, please provide links and explain what you like about them.

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What key user scenarios do you want to prioritize in the design process?

What is the estimated timeline for the project?
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What are the colour schemes and brand guidelines that you want us to follow?‍

Have you seen any websites or applications that you like the design of? If yes, please provide links and explain what you like about them.

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Do you have any budget constraints? If yes, please provide details.

Is there anything else that you want us to know about your project?

Company name*

Contact name*

Valid email address*

Phone number*

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Expert tailored CX solutions.

Why Choose Webelocity for CX Optimization?

Complete CX services

Let the top eCommerce experts enhance every part of your business. We handle everything from UI/UX, backend, technology solutions, and integrations.

Long-term support

Proactive and around-the-clock support, with a hotline and quick resolution of critical issues

Workflow

Our methods and strategies are custom-tailored to each client.

Strong & well-planned partnership

Our team is dedicated to ensuring your eCommerce project is expertly managed, delivering high-quality results at every stage toward achieving your business objectives.

Technology

eCommerce Ecosystem

Site Search

Infrastructure & Performance Innovation

A successful eCommerce business requires expertise in both the backend and frontend. We handle both, whether implementing an innovative solution or advanced customization:

UI improvements and a complete overhaul of the frontend.

Ecosystem, including the ERP, PIM, OMS, CMS, and integration with payment gateways.

Enhanced site search and added product information.

Optimization of site performance and updates to the backend infrastructure.

The implementation and coordination of robust technology solutions empower us to

Establish a foundation for a seamless, cross-channel customer experience

All crucial elements of CX, including acquisition, purchase, and retention

Acquisition & Engagement

Content & Messaging

Email & Social

Paid Marketing

Organic Search

We conduct all required procedures:

eCommerce benchmarking

User feedback and VOC

Hypothesis validation

A/B testing

Examination of numerical data

Examination of qualitative data

Identification of user demographics

With all of this, we assist you in:

Achieving top performance in organic search

Covering all crucial elements of CX, including acquisition, purchase, and retent

Purchase journey

Mobile & Desktop

PX & Merchandising

Checkout & Post Purchase

Unified Commerce

We not only help you acquire quality traffic but also guide it through a revenue-generating purchase journey by:

Providing a seamless user experience across all devices, mobile and desktop

Creating a checkout process that does not impede customers

Managing the post-purchase phase

Ensuring an exceptional product experience

All of this ultimately leads to

elevated conversion rate

reduced cart abandonment

increased repeat purchases

increased customer referrals

Loyalty & Retention

Personalization

Loyalty Program

CRM & Customer Service

Data & Analytics

Designing a compelling user journey leads to enhanced loyalty and retention, which requires monitoring and organization. We ensure loyalty through

Comprehensive analysis of customer data

Personalized content

Implementation of efficient CRM systems

Monitoring of customer service quality

Development of a complete and strategic loyalty program

Technology

Adobe and Magento Builds & Migrations

Headless eCommerce Solutions

Integration

Progressive Web APP (PWA)

B2B Ordering App

eCommerce Strategy

Strategic eCommerce Roadmaps

Dedicated eCommerce Growth

Project and Delivery Management

Partners

Long-term Support & Modernization

Quality Assurance and QA Automation

PIM Integration & Support

Product Data Cleansing

eCommerce Analytics Services

CX & Data Analytics

Customer Experience Optimization

eCommerce UX & CRO Services

eCommerce Design & Creative Services

Actionable Data Analytics

UI/UX Design Process

Acquisition & Retention

Traffic Acquisition

PPC Campaigns

SEO

Learn more

Visualize Your Customer Journey with Our Comprehensive CX Optimization Services

Our customer experience optimization services cover a wide range of areas, including CRO, automation, personalization, analytics, and technical ecosystem enhancements, for a complete and seamless customer experience.

Why Choose Webelocity for CX Optimization?

Our Approach to Enhancing the Customer Experience Is Comprehensive & Strategic

Acquisition & Engagement

Webelocity Creates an Ideal Multi-Channel Customer Experience

Technology

Acquisition & Engagement

Purchase journey

Loyalty & Retention

Learn More

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Improve CX and Boost Revenue with Webelocity

Technology

eCommerce strategy

Acquisition & retention

CX & data analytics

Services

Company

Products

Learn